Responsible for defining, planning, and application support activities for Network Security IAM applications including troubleshooting, performance monitoring, recommendation of resolution, installation, training, and script writing. - Implement and support Quantum Secure SAFE, Cyber-Ark, C-Cure 9000, and Genetec Security Center applications for NSIAM - Responsible for configuration, maintenance, and restoration of building access control system infrastructure - Tier II/III Troubleshooting and resolution of end-user issues across all NSIAM applications and tools - Advanced hands-on technical support is provided across a broad range of technical areas - Associates s degree in information systems, computer science, or engineering related field is required. Bachelor's degree is preferred. - Experience with web-based applications and Web application servers ( Windows Server 2008R2+, IIS, etc) - Competency in relational database structures and queries, particularly SQL is required - Experience with process documentation and process documentation tools (such as Visio) is required - Programming language experience such as C, C++, Visual Basic or Java is a plus. - 3 to 7 years of relevant work experience. This position may require being part of an after hours work or on call rotation and may require periodic night or weekend work.

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