Sr. Business Intelligence Analyst - Hybrid Opportunity
Description A new job is a big decision. Don't work just anywhere. Be Selective. Our Business Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong financial performance for over 95 years. Focused on exceptional employee and customer experience, we are frequently recognized for awards and honors, including being named to Forbes' 2021 Best Workplaces in Financial Services and Insurance list. Our Culture We genuinely care about each other, our customers, and the communities in which we operate. Our leaders actively champion career development and invite us to voice unique ideas and diverse perspectives. If that sounds appealing, we think you would feel inspired on our team to achieve and be rewarded for extraordinary results.
Summary:
Supports the maturation of Selective's analytical acumen through the implementation of information delivery solutions that meet the needs of our business customers. Leads the education of internal customers on the current information and delivery methods available as well as the execution of end user training. Successfully manages projects designed to support information delivery optimization in an environment with changing priorities. Facilitates the delivery of operational reports to internal customers through various reporting platforms. All job duties and responsibilities must be carried out in compliance with legal and regulatory requirements.
Essential Functions:
Responsible for maximizing the utilization and understanding of current information and data delivery methods available through the execution of end user training. Continuously monitors user data/information needs by engaging business customers through focus groups, internal surveys, etc. Conducts analysis around information delivery and technology consumption. Manages strategic projects designed to support information delivery optimization. Meets project objectives by monitoring its progress, identify and managing risk, and taking corrective action when necessary. Present project status to leadership as needed. Leads BI Help Desk effort by assuring the resolution of customer inquiries for navigation support, and user/system error resolution experienced when using customer facing information delivery platforms. Analyzes needs of internal customers to evaluate the effectiveness of newly requested and existing operational reports. Uses analysis and business/operational knowledge to provide customized reporting solutions. When needed, partners with the Information Strategy team to facilitate tailored enhancements to reports. Designs and maintains currency of education material on the information and delivery technologies available. This includes but is not limited to partnering with Insurance Learning Services and technology vendors in the creation of job aids, video modules etc. Transfers business needs into detailed business requirements and develops formalized test plans for reports. Presents results to management and participates in decisions made in response to analysis. Facilitates the delivery of operational reports to internal customers through various reporting platforms. Serves as subject matter expert for information delivery usability and content. Provides guidance around reporting platforms and delivery methods including but not limited to advanced functionality. Responsible for the on-boarding of new team members; cross training current team members on updated processes and new department initiatives KNOWLEDGE & REQUIREMENTS:
Proficient use of Excel, Access, SQL, Cognos, or other software to analyze and interpret data Ability to analyze processes/procedures and propose solutions Superior interpersonal, communication, presentation and facilitation skills Ability to interface with senior management Insurance industry knowledge highly preferred Proficient use of Microsoft Power BI to create data visualizations is a plus EDUCATION &
Experience:
College degree preferred Preferred 5
years of insurance industry experience in Underwriting, Claims, Loss Control, or other insurance-related discipline Preferred 5
years of demonstrated experience analyzing insurance industry business needs, trends and/or reporting best practices Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. Selective maintains a drug-free workplace. #LI-KV1
Salary Range:
$80K -- $100K
Minimum Qualification
Business Intelligence & AnalyticsEstimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Supports the maturation of Selective's analytical acumen through the implementation of information delivery solutions that meet the needs of our business customers. Leads the education of internal customers on the current information and delivery methods available as well as the execution of end user training. Successfully manages projects designed to support information delivery optimization in an environment with changing priorities. Facilitates the delivery of operational reports to internal customers through various reporting platforms. All job duties and responsibilities must be carried out in compliance with legal and regulatory requirements.
Essential Functions:
Responsible for maximizing the utilization and understanding of current information and data delivery methods available through the execution of end user training. Continuously monitors user data/information needs by engaging business customers through focus groups, internal surveys, etc. Conducts analysis around information delivery and technology consumption. Manages strategic projects designed to support information delivery optimization. Meets project objectives by monitoring its progress, identify and managing risk, and taking corrective action when necessary. Present project status to leadership as needed. Leads BI Help Desk effort by assuring the resolution of customer inquiries for navigation support, and user/system error resolution experienced when using customer facing information delivery platforms. Analyzes needs of internal customers to evaluate the effectiveness of newly requested and existing operational reports. Uses analysis and business/operational knowledge to provide customized reporting solutions. When needed, partners with the Information Strategy team to facilitate tailored enhancements to reports. Designs and maintains currency of education material on the information and delivery technologies available. This includes but is not limited to partnering with Insurance Learning Services and technology vendors in the creation of job aids, video modules etc. Transfers business needs into detailed business requirements and develops formalized test plans for reports. Presents results to management and participates in decisions made in response to analysis. Facilitates the delivery of operational reports to internal customers through various reporting platforms. Serves as subject matter expert for information delivery usability and content. Provides guidance around reporting platforms and delivery methods including but not limited to advanced functionality. Responsible for the on-boarding of new team members; cross training current team members on updated processes and new department initiatives KNOWLEDGE & REQUIREMENTS:
Proficient use of Excel, Access, SQL, Cognos, or other software to analyze and interpret data Ability to analyze processes/procedures and propose solutions Superior interpersonal, communication, presentation and facilitation skills Ability to interface with senior management Insurance industry knowledge highly preferred Proficient use of Microsoft Power BI to create data visualizations is a plus EDUCATION &
Experience:
College degree preferred Preferred 5
years of insurance industry experience in Underwriting, Claims, Loss Control, or other insurance-related discipline Preferred 5
years of demonstrated experience analyzing insurance industry business needs, trends and/or reporting best practices Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. Selective maintains a drug-free workplace. #LI-KV1
Salary Range:
$80K -- $100K
Minimum Qualification
Business Intelligence & AnalyticsEstimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
